Prices and FAQs

Consolidate tools. Cut costs. Train smarter—all in one place.

Pricing FAQs

What's an Active User?

• An Active User is someone who can log into CustomGuide and take courses. You can set users an Inactive once they've completed their training so you're not paying for them.

Can I Buy CustomGuide for personal use?

• CustomGuide is targeted for organizations who want train their team or community.
  Plans start at 5 users, and at only $495 / year pricing is affordable for individuals too.

Can I buy Just one course or cheat sheet?

• No. CustomGuide is an all-in-one solution. Courses, cheat sheets, and training tools are bundled together.

Do you have a course catalog?

• Yes! Download our Course Catalog PDF.

Cheat Sheets: How do the free and paid versions work?

• All Versions of our cheat sheets are free for personal or professional use.
  Use and share them with our compliments.

Includes	CustomGuide Website	Free Account	Paid Account
🌀 Logo	Generic Logo	Your Logo	Your Logo
📣 3rd Promotional Page	CustomGuide Page	Your Page	Your Page
Cost	Free	Free Sign Up	Contact Us for Pricing

Can I customize the courses?

• Yes! All 300+ courses are fully customizable — edit content, add branding, and tailor lessons to your needs.

Can I create my own courses?

• Yes! Use our AI-powered Course Builder to create interactive courses quickly, with no technical skills needed.

Can I host live training sessions?

• Yes! You can schedule, manage, and run live, instructor-led training events directly through CustomGuide.

Do you include skills assessments?

• Yes! CustomGuide includes simulation-based skill assessments that identify strengths, uncover gaps, and measure improvement. You can use them for:

  • Job Screening: Quickly assess candidates’ skills and choose the best fit.

  • Personalized Learning Paths: Tailor training based on each learner’s strengths and needs.

  • Performance Benchmarking: Track skill growth over time and make smarter training decisions.

Can I use CustomGuide with our own LMS?

• Yes! All courses are SCORM-compliant and work with any LMS. No LMS? You can use ours!

Is support included?

• Yes! All plans include email and phone support—plus real-time AI help that instantly answers your questions.

What if I need more users later?

• Yes! You can easily upgrade your plan anytime to add more users as your needs grow.

Can I cancel?

• Yes! If you’re not completely satisfied, you can cancel within 30 days for a full refund.

Do you offer discounts?

• Yes! We offer discounts for Education, Non-Profit, and Public Libraries. Contact us for more information.

What Forms of Payments do you Accept?

• Credit Cards
• Bank or wire transfers
• Checks and money orders
• Purchase Orders / POs.